Abstract
I hire 2,700 workers for a transcription job, randomly assigning the gender of their (fictitious) manager and provision of performance feedback. While praise has no effect, criticism negatively impacts workers’ job satisfaction and perception of the task’s importance. When female managers deliver this feedback, negative effects on these attitudes double in magnitude. Having a critical female manager does not affect effort provision, but it lowers workers’ interest in working for the firm in the future. Results are consistent with gendered expectations of feedback. I find no evidence for the role of attention discrimination or implicit gender bias.
- Received November 2020.
- Accepted October 2021.
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