PT  - JOURNAL ARTICLE
AU  - Oreopoulos, Philip
AU  - Petronijevic, Uros
TI  - Student Coaching:
AID  - 10.3368/jhr.53.2.1216-8439R
DP  - 2017 Feb 17
TA  - Journal of Human Resources
PG  - 1216-8439R
4099  - http://jhr.uwpress.org/content/early/2017/02/13/jhr.53.2.1216-8439R.short
4100  - http://jhr.uwpress.org/content/early/2017/02/13/jhr.53.2.1216-8439R.full
AB  - One-on-one coaching programs tend to have large effects on student outcomes but are costly to scale. In contrast, interventions that rely on technology to maintain contact with students can be scaled at low cost but may be less effective than one-on-one assistance. We randomly assign over four thousand students from a large Canadian university into control, online-exercise, text-messaging, and one-on-one coaching groups, finding large effects on academic outcomes from the coaching program but no effects from either technology-based intervention. A comparison of key design features suggests that future technology-based interventions should aim to provide proactive, personalized, and regular support.